Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions
Shopping at is easy: Use the PRANNA Collections links.
Once you have found an item then Contact Us through WhatsApp or call or Email . We will get back to you regarding the time frame and measurements required.
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.
We accept Cash , Card payment, PAYTM
We ship all over India.
The product will be shipped to you after 5-6 weeks from the date of order placed . All custom made are not returnable Within India free Shipping.
Yes, customization is possible in terms of colors, adding sleeves and other minor customizations. For customization, you can contact us at +91 8928168987 or email at However there is an additional 10% charge for Bust Size above 40.
Products are mostly hand crafted and especially chosen for you. Due to the intricate and exclusive nature of the products available on our website, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be minor variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor and the actual product.
Once the order has been dispatched, you will receive a courier tracking number on request.
We generally keep a 4" margin in all our custom made outfits. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you.
If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. However, if you wish to receive some products earlier, please email us at or call us at +91- 8928168987 we shall do the needful.
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